Custom path
The sequence we use before recommending a pick-pack assessment, slotting review, or dashboard commission — so observers and supervisors share the same picture of the building.
We agree which aisles, pack benches, and dock doors will be observed. Out-of-scope areas stay quiet so staff are not distracted. You confirm peak days for your channel mix — marketplace flash days often differ from wholesale waves.
Observers clock release-to-seal for sample orders, note travel turns, and watch pack stations for starve-or-flood behaviour. We interview pickers and packers between waves, never during a timed target rush.
Units per labour hour, travel metres per line, pack cycle time, rework rate — each definition is written so a warehouse productivity dashboard cannot invent a second meaning later. Supervisors sign off before charts are drawn.
Some sites need a full pick-pack throughput assessment. Others already know the bottlenecks and move straight to a dashboard commission or slotting review. The floor study ends with a clear recommendation, not a product catalogue.
Visitor badges, one week of anonymised order timestamps, and a small room near the floor for debriefs. Full checklist in our field note: What to prepare before a Hong Kong floor study.
Share your site address zone and shift pattern — we reply within one business day with available observation dates.
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